ShipHero in Polar: true margin after fulfillment and shipping.

Fulfillment status, delivery times and shipping cost per order, brought into Polar through your Shopify data and blended with revenue. See what each order actually costs to pick, pack and ship, so contribution margin reflects true landed cost, not just COGS.

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Connect ShipHero See the setup

ShipHero → Polar

Everything you ship, priced against what it earns.

Fulfillment and delivery from ShipHero through Shopify, revenue and orders from Shopify, cost logic from Polar. One view of what each order really costs to fulfil, refreshed on every sync.

Shipping Cost

“What did it actually cost to ship that order?”

Shipping cost per order lands next to what the customer paid, so you see the delta between charged and paid on every shipment, not just a monthly carrier invoice.

charged vs paid per order

Fulfillment Status

“Which orders are stuck between paid and shipped?”

Fulfilled and delivered dimensions come through Shopify out of the box, so you can track pick-pack-ship progress and the unfulfilled backlog next to revenue.

fulfilled / delivered status

Delivery Times

“How long are orders taking to reach customers?”

Time from order to fulfilled to delivered, so you can watch delivery speed by carrier and location without leaving your P&L.

order to delivery, by location

True Margin

“Which SKUs still make money after fulfillment?”

Blend shipping and fulfillment cost with COGS and revenue to get contribution margin per SKU and per order, not just gross margin.

contribution margin per SKU

Returns Drag

“How much margin are returns quietly eating?”

Returns and refunds from Shopify sit next to fulfillment cost, so net revenue and true margin account for the refund and reship you actually paid.

net of returns & refunds

Blended Context

“What is fulfillment costing across the whole business?”

Shipping and fulfillment cost sit in the same blended view as ad spend, COGS and Net Sales, so ops cost shows up in MER and contribution, not a separate spreadsheet.

fulfillment share of margin

Setup Guide

How to Connect ShipHero to Polar.

A Polar account with Shopify connected, a ShipHero account linked to that Shopify store, and, for cost-level detail, a Google Sheets template or order cost fields. Polar's team helps map the custom shipping metrics.

01 · What you need

A Polar account with Shopify

ShipHero data flows into Polar through your Shopify store, so revenue and fulfillment meet automatically.

Connect your data →

ShipHero linked to Shopify

Connect ShipHero to your Shopify store so fulfilled and delivered dimensions pull into Polar.Describe what you need from ShipHero in plain language. Polar's AI Data Engineer reads the API, writes the connector and pipes it into your warehouse, in minutes.

ShipHero →

Shipping cost, mapped in

For cost per order, bring postage and fulfillment cost in via a Google Sheets template or Shopify order fields. Polar's team builds the custom shipping metrics and dimensions with you.

02 · Connect it through Shopify

Link ShipHero to Shopify ~2 min

Connect the two so fulfillment data flows.

From ShipHero, connect it to your Shopify store. Once that link is live, ShipHero's fulfilled and delivered dimensions pull into Polar natively through Shopify, next to orders and revenue.

Open Polar connectors

Bring shipping cost into Polar ~5 min

Add cost per order via Sheets or order fields.

Pull postage and fulfillment cost per order out of ShipHero into a Google Sheet (or write it to a Shopify order field).

Sync it with Polar's native Google Sheets connector using a custom template, so cost lands on the right orders and SKUs.

Best practice: ask your Polar team to map cost into custom shipping metrics and dimensions, so contribution margin nets it out automatically.

See it in your reports the payoff

True margin after shipping and returns.

Polar blends fulfillment and shipping cost with COGS, revenue and returns, so contribution margin, per SKU and per order, reads true landed cost. Every dashboard, report and Ask Polar answer sees it.

Side by side

ShipHero runs the warehouse. Polar prices what it costs you.

Fulfilment and shipping detail live in ShipHero, away from the revenue they support, so shipping stays an operations number instead of a margin one. Polar puts the cost back on the order.

ShipHero on its ownon its own

ShipHero with Polarblended

Shipping and fulfilment cost sit apart from revenue.

Cost applied to the order, so margin is net of shipping.

No view of which products or markets are expensive to ship.

Cost by SKU, market and method, against contribution margin.

Operations metrics with no financial read.

Fulfilment read against net profit, not just throughput.

Reconciling with your store means a manual export.

Blended with Shopify orders automatically.

Featured Use Case

The true-margin report that counts every shipping dollar.

Every week, a rule or an agent ranks your SKUs by contribution margin after COGS, shipping and returns, and flags the ones that look profitable on gross margin but quietly lose money once fulfillment is in.

Weekly margin after shipping● Monday, every week

SKU

Ship cost

Margin

Call

Glass jar 500ml

$11.40

-$2.10

Reprice

Refill pack

$4.20

$9.80

Scale

Starter bundle

$7.60

$1.30

Rebundle

Written by an AI agent every week, on contribution margin after shipping and returns.

Scheduled automation

No AI needed

Use Polar Automations to run weekly: flag any SKU whose contribution margin after shipping and returns falls below your floor, and send the list to Slack or email.

AI agent

Dynamic

Give an agent the Polar MCP. Ask it to rank SKUs by margin after fulfillment, surface the heavy or low-price items bleeding shipping cost, and draft the reprice / rebundle / raise-threshold call.